Legal

SMS terms

The Stelo text message program. Last updated October 20, 2026.

The program

Program name: Stelo.

Messages are sent by Stelo (Stelo Inc.).

Real estate brokerage services are provided by Stelo California Inc. · DRE #02449765 · Craig Patrick Barton, Designated Officer.

Stelo texts only people who ask for texts, and only about their own home search or transaction. The program sends no advertising.

What we send

Tour confirmations and reminders: updates on a tour you asked for, such as when it is confirmed or cancelled, and a reminder before it.

Offer updates: when an offer on a home you are buying or selling is received, countered or accepted.

Saved-home alerts: when a home you saved changes price or status.

We also text a one-time code when you ask for one to sign in, and, if you are part of a transaction on Stelo and ask for them, reminders of your deadlines on it.

Every message starts with "Stelo:".

How you opt in

Where joinstelo.com or the Stelo extension for Chrome asks for your mobile number for texts, there is a checkbox that says what we will text and links to these terms and our Privacy Policy. It is unchecked until you tick it.

Ticking it is optional. You can send the form without it and hear from us by email instead. Consent to receive text messages is not a condition of any purchase.

On the seller start at joinstelo.com/sell, the box reads, word for word:

I agree to the Terms, SMS Terms and Privacy Policy, and consent to be contacted by Stelo about my request. I agree to receive text messages from Stelo at the number provided: verification codes, tour confirmations and reminders, and offer updates. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help.

When you request a tour in the Stelo extension for Chrome:

I agree to receive text messages from Stelo at this number: tour confirmations and reminders, offer updates and saved-home alerts. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. See the SMS Terms and Privacy Policy.

On the private page for a transaction you are part of, under "Text me reminders":

I agree to the Terms, SMS Terms and Privacy Policy, and consent to receive text reminders from Stelo about deadlines on this transaction at the number provided. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help.

Message frequency and rates

Message frequency varies with your activity, such as how many tours you book and how often a saved home changes.

Msg & data rates may apply.

Stop and help

Reply STOP to cancel, HELP for help.

After you reply STOP you will get one message confirming you have been unsubscribed, and no more texts after that. Reply START to sign up again.

Support

Email brayden@steloestate.com or call (920) 513-9546.

Carriers

Carriers are not liable for delayed or undelivered messages.

Supported carriers include the major US wireless carriers.

Privacy

Mobile numbers and SMS opt-in consent are never shared, sold or rented to third parties or affiliates for marketing. How we handle your mobile number and messages is in the SMS section of our Privacy Policy.