Showings & open houses

Showings that fit your life.

Choose how buyers visit: one open house, private appointments or both. Then run every visit the same way and read what the response is telling you.

Format

On the guided plan you host each visit. On full service, your agent handles showings. Who does what

Open house: One advertised window.

Open house

One advertised window

Buyers visit during one published block of time. It suits an easy entrance, room at the curb and a household that can step out for a while.

Good for

  • An entrance visitors can find
  • Parking or transit nearby
  • A household free for a block of time
  • Buyers wanting a first look

What you prepare

  • Arrival and parking notes
  • Documents, medication and valuables away
  • Rooms tidied to match the listing
  • A way to record questions

How visits run

Timing
Publish a window and prepare for arrivals throughout it.
Time in the home
Visitors share the space and the host's attention.
Access and parking
Plan for overlapping arrivals at the door and on the street.
Your household
Visits concentrate into one block, with one reset after.
Follow-up
Record questions and next steps from the event.

Next step to offer

Another way to visit if the time didn't work.

When an open house fits

Planning tradeoffs, not promises. No format guarantees attendance, an offer or a particular sale price.

Is your showing plan working?

Attendance alone doesn't tell you what the home will sell for. Read the signals, then change what they point to.

How to judge the response
Showing signals, what each points to and what to change
SignalWhat it points toWhat to change
Access
People can't find a timeToo few visit windowsAdd or widen the windows
Requests wait for a replyA slow reply timeAnswer requests sooner
Visitors can't find the entryUnclear arrival notesRewrite the arrival notes
Parking or the lobby slows arrivalsArrivals overlappingStagger the arrivals
Information
The same question keeps coming upA gap in the listingVerify the answer and add it to the listing
Answers change between visitsUnverified answersGive one verified answer every visit
Buyers ask for missing documentsRecords not gatheredGather them before the next visit
Listing facts don't match the homeAn out-of-date listingCorrect the listing
Presentation or price
Visits happen, follow-up is thinSlow or missing follow-upAnswer questions and offer a second look
The same room keeps coming upHow that room is presentedReview that room's preparation
Few second looks after visitsPresentation, price or bothReview feedback, presentation and comps together
Nearby listings draw the same buyersPrice against nearby listingsCheck the price against comps

Run every visit the same way

Six steps from the first request to reading the response. The format changes the timing, not the steps.

Visit run sheet

The same steps for every format

  1. Set the boundaries

    Decide your available times, the notice you need, and any pet or building arrangements. For an occupied rental, confirm the tenant notice rules first.

    Before the first visit

  2. Write the arrival instructions

    The right entrance, where to park, the gate or lobby routine and who to call if access fails. Keep private codes out of the public listing.

    Before the first visit

  3. Prepare the property

    Clear the walkways, tidy the main rooms and put away documents, medication and valuables. Make a reset list the household can actually repeat.

    Before each visit

    Staging on a budget
  4. Host the visit

    Open the door, give buyers room to look and note any question that needs a researched answer. Make the host's role clear to every visitor.

    During each visit

  5. Follow up

    Answer questions with verified information, offer a second look and keep the property facts consistent from one visit to the next.

    After each visit

  6. Read the response

    Look at requested, completed and repeat visits alongside the feedback. Log access problems apart from comments about the home, since each calls for a different fix.

You are one call away from your local selling team

FAQ

What sellers ask before the first buyer walks in.

The property decides. A secured lobby, a busy household and a home on a quiet street each call for something different: one open house, private appointments, or the open house first and appointments after.
No. Private appointments work on their own. What matters is workable access and a clear way for a buyer to request a visit. On full service your agent handles showings; on the guided plan, you decide how to host.
No. On the guided plan, $2,500 flat and paid upfront, you host and follow up, and Stelo is not your listing agent. For a licensed agent handling showings, choose full service: 1% at close, $3,500 minimum.
Yes. Build the schedule around realistic notice, household routines and a reset you can repeat. Tell your agent or host about pets and access limits before the first visit.
First confirm interested buyers can actually visit and get answers. Then look at feedback, follow-up, listing information and comparable sales together before changing preparation, presentation or price.

Still have questions?

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