What sellers say, topic by topic.
Pick the part of the sale you care about most, from advice to paperwork, and read what sellers said about it. One review can sit under more than one topic.
21 reviews
All reviews
Featured reviewEvery review on this page, starting with one that covers a whole sale.
We were downsizing after thirty-one years in the same house and dreading all of it. Our advisor handled the prep list, the disclosures and the escrow paperwork, and checked in the whole way. It was the easiest part of the move.
Margaret Doyle
Mill Valley, CA
Also talks about
Jonas MerrickSan Francisco, CAStelo felt like having a veteran agent in our corner from the first call. Every question came back answered within the hour, the pricing was dead on, and the sale closed in three weeks — over asking, with the commission still ours.
Amy SatoPalo Alto, CAFirst time selling and I expected to feel out of my depth. The comps came with an explanation, not just a number, so I understood the price before we listed. Two offers the first weekend and no second-guessing afterward.
Melissa GrantSan Jose, CAThey walked us through pricing with real comps and zero pressure. We listed that weekend and had three offers by Tuesday.
Daniel ReyesOakland, CAThe advice alone was worth it — what to fix, what to skip, and how to price. We kept money we assumed was gone.
Karen NakamuraBerkeley, CAFirst time selling on our own and it never felt that way. Someone answered every question within the hour.
Tony MarchettiFremont, CAWe priced it right the first time thanks to their comp review. Sold in nine days without a single price cut.
What a useful review says
Ask these of any home-selling review, ours included. A kind review is nice; a specific one helps you decide.
See who represents you on each plan| Ask | Kind but vague | Specific |
|---|---|---|
| The plan and the fee | ||
| Was the fee clear? | “Great value.” | Which plan they used: Guided ($2,500 flat, upfront) or Full service (1% at close, $3,500 minimum), and that buyer-agent compensation was agreed separately. |
| The work | ||
| Who handled the work? | “They were great.” | Whether the seller led the sale with guidance or a licensed partner agent handled it, and who answered their questions. |
| What happened when plans changed? | “Smooth sale.” | What came up, such as an inspection question, a quiet first week or a moved closing date, and how it was worked through. |
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